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16000023158
MISSING RECORDS IN PAYMENT FILE _ PROMASIDOR
ITEM
FEEDBACK
Description
On the 17th of August 2020, Promasidor escalated a challenge wi
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16000023357
WRONG SUBMITTED STATUS_UPPERLINK GOMBE SWEEP
ITEM
FEEDBACK
Description
On the 22nd of August 2020, 39 Gombe Sweep files transmitted th
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16000023359
FILE DUPLICATION ON HAWK_ETRANZACT
ITEM
FEEDBACK
Description
Upon conclusion of periodic reconciliation, eTranzact prompted
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16000023361
MULTIPLE FILE PROCESSING FOR MULTIPLE FILES ON NIBSSPAY
ITEM
FEEDBACK
Description
Our system processes multiple payment files for clients who tran
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16000023364
NIBSSPAY MULTIPLE PROCESSING OF NAPS PAYMENT FILES
ITEM
FEEDBACK
Description
Upperlinks complained that files re-pushed by them because they
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16000023366
DELAY IN HAWK PROCESSING FILES TO ABC BANKS_52bn Debit balance in GT Bank Position
ITEM
FEEDBACK
Details
On the 22nd of June, 2020 around noon, we discovered that NEFT file
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16000023369
NIBSSPAY MULTIPLE FILE PROCESSING FOR OLAMS LASG AND PARKWAY
ITEM
FEEDBACK
Description
Complaints were received from Lagos State and Olams as describe
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16000073583
Work around for high latency on NUS server on ACI port 20
The workaround is to migrate the server to another host that doesn't have the high latency issues.