User Guides
End User guide articles for technology use.
Requirements:
Good internet speed (this can be initiated preferably at night for areas with internet speed issues)
Minimum data of 1GB
Steps: ...
Fri, 12 Jun, 2020 1:31 PM
OUTLOOK WEB APP
Sign in to Office 365. Open Outlook. Click Calendar. New Event.
Enter your scheduling information e.g. Meeting title, Attendees...
Fri, 12 Jun, 2020 1:37 PM
Search for the most recent email from “AirWatch”. Click on the “Workspace ONE UEM User Activation”. Click on the link for password reset as illustrated b...
Fri, 12 Jun, 2020 1:52 PM
TIP 1: REDUCE OUTLOOK SYNC PERIOD
When working from your PC, use desktop clients instead of web clients where possible. Desktop apps have data caching and...
Fri, 12 Jun, 2020 1:56 PM
Contents:
Device requirements
Steps for Zoom desktop app
Steps for Zoom iOS app
Steps for Microsoft Teams
Tips for joining video meetings ...
Fri, 26 Feb, 2021 11:45 AM
Step 1: Signing in to the Helpdesk portal
Step 2: Creating a new Product Onboarding request
Click on New Ticket
Click on Type a...
Mon, 7 Sep, 2020 11:49 AM
GENERAL USE
Calls
To make a call, type in the extension or number directly with the keypad, or click on Status (to search internal extensions...
Wed, 16 Feb, 2022 2:38 AM
Requirements:
Outlook Desktop app
Steps:
1. In Outlook, click New Email
2. In the New Email compose window, (pop out the window), cl...
Sun, 25 Jul, 2021 8:15 PM
HOW TO PROTECT CONTENT IN YOUR EMAILS BY RESTRICTING ACTIONS (COPY, PRINT, FORWARD)
Requirements:
Outlook Desktop app (Windows or Mac) or
O...
Wed, 14 Dec, 2022 8:25 PM