NIBSS PLC

Contents:

1. Device requirements
2. Steps for Zoom desktop app
3. Steps for Zoom iOS app
4. Steps for Microsoft Teams
5. Tips for joining video meetings

 

Device Requirements:

Windows PC Requirements 

• Zoom desktop client, version 5.2.0 or higher
• Windows 7, 8, and 10 (64-bit)
• Supported processors 
  1. Intel i3 
     • 2 cores or higher
     • 5th generation or higher
  2. Intel i5
     • 2 cores or higher
     • 3rd generation or higher
  3. Intel i7
     • 2 cores or higher
     • 3rd generation or higher
  4. Intel i9 
     • 2 cores or higher
     • 3rd generation or higher
  5. AMD 4-cores with base frequency 3.0Ghz or higher

Mac Requirements 

• Zoom desktop client, 4.6.0 or higher
• macOS version 10.13 or higher
• Supported processors
  1. i5 - 2 cores or higher processor, 6th generation or higher
     Note: 6th generation i5 dual-core processor, requires macOS 10.14 or higher
  2. i7 - 4 cores or higher processor, 4th generation or higher

iOS Requirements

• Zoom mobile app, version 5.3.0 or higher
• iPhone 8, 8+, or X
• iPad Pro
• 5th and 6th generation 9.7" iPad

Android Requirements

• Zoom mobile app, version 5.3.0 or higher
• Android 8.0 or higher
• arm64 processor
  1. 8 cores or higher 
• 3GB or higher RAM
• GPU
  1. Qualcomm Adreno:
     • 540 (Snapdragon 835 / Snapdragon SDM835), or higher than 615 (QCS605 or Snapdragon SDM710)
  2. Mali: 
     • G series with version G72 or later
     • CPU must be later than exynos 9810, exynos 990, or kirin 980
• Only the following phone manufacturers are supported:
  1. Google
  2. OnePlus
  3. Oppo
  4. Redmi
  5. Samsung
  6. Vivo
  7. Xiaomi
  8. Huawei

 

  

STEPS:

Zoom Desktop App

Option 1: Setting the virtual background when you are not joined to a meeting

1.    Click on the attached images at the bottom of the article, then right-click on the image and select Save Image. .

2.    Sign in to the Zoom app with your corporate email address. (Click on Forgot? to reset your password if you are unable to sign in)

4.    Click on Virtual Background in the Settings menu.

5.    Click on the + sign and select Add Image

6.    Browse to the location where the image is saved on your device and select and click Open.

7.    Uncheck the ‘I have a green screen’ checkbox at the bottom.

 

Option 2: Setting your virtual background while you are actively joined into a meeting.

 

2.    Click on the + sign and select Add Image

3.    Browse to the location where the image is saved on your device and select and click Open.

4.    Uncheck the ‘I have a green screen’ checkbox at the bottom.

 

 

iOS devices on Zoom

1.    Download the images attached at the bottom of the article.

2.    Sign in to the Zoom app on your iPhone or iPad. (Click on Forgot? to reset your password if you are unable to sign in)

3.    Tap Settings

 

6.    Join or Start a meeting

7.    When connected to the meeting, tap the ellipses (…) for More options.

 

Microsoft Teams Desktop App

1.    Click on the attached images at the bottom of the article, then right-click on the image and select Save Image. (Applies to users who have not yet saved the images on their device or PC)

2.    Join or Start a meeting and turn on your video.

3.     Click on the ellipses (…) and select ‘Apply Background Effects’

 

Tips for joining video meetings:

1.    Use bright even lighting. A room that is not well lit or too bright will affect the quality of your video display.

2.    Do not sit backing the light source.

 

    Below is an example of a video display with dim room lighting or when backing the light source.

 

 

3.    Do not wear clothing that is the same color as your virtual background

4.    If you have a video with a hazy appearance as shown below, click on the video icon, click Choose Virtual Background and ensure the ‘I have a green screen’ checkbox is unchecked.

For any enquiries or assistance with any of the steps, kindly email systemadministration@nibss-plc.com.ng